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 tenant rights
 
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 tenant rights
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Credits: The Federation of Metro Tenants' Association
for your informations Leases and tenancy agreements

Leases and tenancy agreements are contracts between a property owner and a tenant. They usually indicate the length of a tenancy (for example, 12 months), the amount of rent and the terms of the rental relationship, like whether the utilities are included in the rent, or if the property owner will provide an air-conditioner.
  • Read your lease carefully before you sign it and ask for help if you do not understand it (you can call the Tenant Hotline at 416-921-9494).


  • According to the Ontario Human Rights Code, it is illegal for a property owner to refuse to rent to you because of your: race, colour, age, sex, sexual orientation, religion, ancestry, ethnic origin, family status, or your place of origin.


  • You are allowed to have children in your apartment.


  • If you do not have a lease or a tenancy agreement, the RTA still covers you.


  • You do not have to renew your lease when it expires, you automatically become a month-to-month tenant.

  • All the terms of your original lease continue even if you do not sign a new lease



 "As Is"
  • Your lease cannot make you take an apartment "as is" even if you knew about the maintenance issue before you moved in.



 Rules about Rent
    If you are a new tenant to the building, the property owner is allowed to charge whatever rent he or she wants.

  • The only charge a property owner can ask from you when you move in is first and last month’s rent. A property owner may also ask for a key deposit, but it cannot be more than the cost of replacing the key. It is illegal for a property owner to charge a "damage deposit" or other additional charges.


  • Once you move in, the property owner is allowed to raise your rent by a guideline amount once per year.


  • The annual guideline amount is set by the Ontario government every year (check it, e.g. on Yahoo search line type "rent increase+toronto").


  • If the property owner wants to increase your rent above the guideline amount, they must first apply to the Landlord and Tenant Board and notify you 90 days before the increase – if you have received a notice of an Above Guideline Increase, please call our Tenant Hotline at 416-921-9494 (the Federation of Metro Tenants’ Associations also works with tenants facing Above Guideline Increases).

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 Lease Termination
  • If you want to move out, you must give the property owner 60 days (two full months) notice (in writing) before the end of your tenancy.

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 Privacy: Entering your unit
    The property owner can only enter your apartment between the hours of 8am and 8pm:

  1. If something needs to be fixed.
    • If something needs to be fixed, the property owner must give you 24 hours written notice before entering your apartment (you do not have to be at home for the property owner to enter).


  2. To do a maintenance inspection
    • The property owner must have a reasonable reason to do a maintenance inspection (they cannot do it to harass you) and they must give you 24 hours written notice).


  3. If you have given notice to move out, and the property owner is showing your apartment to new tenants.
    • If the property owner is showing your apartment to new tenants, they must make a "reasonable effort" to notify you.


  4. If there is an emergency (like a fire or flood) the property owner can enter at any time, without giving you notice.

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 Repairs and Maintenance (Part I - Responsibilities)

  1. Property owner responsibilities:
    - The property owner must clean and maintain all common areas (for example, cleaning the hallways, the laundry room, and shoveling snow).
  2. - The property owner must keep the building (and your apartment) in a good state of repair.
    - The property owner must fix anything that breaks or does not work properly (for example, a broken refrigerator, a clogged drain, or leaking pipes).
    - The property owner must help you get rid of pests (like cockroaches and mice).
    - The property owner must make sure that the temperaturein your apartment is at least 21°Celsius betweenSeptember 15th and May 31st according to City of Torontoby-laws.

  3. What to do if the property owner does not fix something:
    - Ask for the repairs in writing (the City of Toronto’s Municipal Licensing and Standards website, www.toronto.ca/apartmentstandards offers request-for-repair forms in many languages or call the Tenant Hotline at 416-921-9494 for help)


  4. You must fix anything that you break.

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 Repairs and Maintenance (Part II - What to Do?)

  • Keep a record of your written requests (a photocopy or duplicate of the requests).


  • If you can, take pictures.


  • Talk to your neighbours – see if they are having similar problems.


  • If the property owner still has not fixed the problem and you have written requests, contact your local Municipal Licensing and Standards office.


  • If you withhold your rent to get repairs done, the property owner may apply to evict you (If the property owner has filed an application against you, you may bring up any repair and maintenance issues to the hearing).


  • Many tenants in Toronto are concerned that their property owners do not properly maintain the building, or refuse to do repairs or remove pests. If you have any questions, call the Tenant Hotline at 416-921-9494.

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 EVICTION (Part I)
    The property owner can apply to evict you only for the following reasons:

  • Non-payment of rent.


  • Persistent (ongoing) late payment of rent.
    You cannot void it, if you have been issued N4 for the past 8 months.


  • If you cause damage to your building or apartment.


  • If you commit an illegal act in your building or apartment.


  • If you interfere with the reasonable enjoyment of the property owner or other tenants.


  • If the property owner, a member of the property owner’s family, or a caregiver for the property owner wants to move into your apartment.


  • If the building is being converted to a condominium or is being demolished.


  • Note:

    Have a look at the notices, read and understand them.

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 EVICTION (Part II)
    You cannot be evicted if:

  • Your children are noisy.


  • You ask for repairs.


  • You join a tenant association.


  • Note:

  • The property owner must apply to the Landlord and Tenant Board (LTB) in order to evict you.
    There will be a hearing, and it is important that you go.


  • The property owner may not change your locks or tell you to leave. The only person that can evict you is the Sheriff.


  • If you are concerned about an eviction or the property owner has threatened you with eviction, call the Tenant Hotline immediately at 416-921-9494.

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 Resources for Tenants

for your informations
 
contact me: (647) 230-6200why rent?
 contact me: (647) 230-6200rent vs. own
 contact me: (647) 230-6200charts, tables
 contact me: (647) 230-6200Residential Tenancies Act
 contact me: (647) 230-6200tenant rights
 contact me: (647) 230-6200repairs: plumbing - toilets
 contact me: (647) 230-6200repairs: plumbing - faucets
 contact me: (647) 230-6200repairs: electrical
 FAQafrequently asked questions
 
 
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